HOW TO SUCCEED IN THE SERVICE INDUSTRY (FREE TALK RECAP)

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James during an interactive session of the talks with one of the participants, Stephanie

James Karundu today hosted a free talk titled ‘How to Succeed in the Service Industry: What every service provider must know and do to attract and keep loyal high paying clients ’. The talk was held at Kasuku Centre, Kileleshwa.

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HOW TO GET MORE VISIBILITY

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What is being waited for is your story, your angle and your unique take. It is not difficult to build your personal brand.

Personal branding is essentially the ongoing process of establishing a prescribed image or impression in the mind of others about an individual, group, or organization.  – Wikipedia

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DO YOU KNOW YOUR DESTINATION?

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Pins on a map marking various destinations

In any business, you should know your destination. This basically refers to the direction you would like your business to take. As it is still early in the year, this is the strategic time to plan on how you will reach your ‘destination’ by the time the year ends. One important question you should ask yourself is “What is my route to get there?” Look at this exercise as you would the simple act of getting directions to a place on the Google Maps app. The first step is always to enter in the app where it is you want to go. After this, the app asks you where you are so that it shows you the route to use. As you set your business’ destination, also look at where you are in your business in terms of client base and profits so that you set higher goals. Continue reading